How do I purchase enLighter Professional?
You can purchase enLighter Professional in the following ways:
- Electronic Payment using the Internet:
- Regular Mail
for a price list.
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How do I register enLighter Professional?
In order to register enLighter Professional, you will have to an enLighter Professional license.
After a successful purchase, you will be emailed a User ID and Password that you must use to complete the registration process.
To access the registration screen, click on toolbar 
button, or click the enLighter Professional menu button 
and select the "Register..." option from the drop down
menu. The following registration screen will open asking for User
ID and Password information:
Enter the User ID and Password provided in the email you received and press OK. If successful, you will see the following:
If the data entered was incorrect, you will be prompted with a registration failure screen:
If you are not connected to the internet, you will be prompted with a connection failure screen:
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How do I turn on the Toolbar in my browser?
After installing the enLighter program, open a new browser and select the toolbar options from the view menu item:
Click on the enLighter item to put a check mark beside it.
Still no toolbar?
Try clicking the item off then on again.
If the toolbar still does not show up, or you require further assistance, contact
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How do I enable my browser to display 3rd party toolbars?
1. Open your Internet Explorer Options dialog (Tools/Internet Options)
2. Select the Advanced tab
3. Go to the "Enable third-party browser extensions (requires restart)" option
4. Make sure that this option is enabled (checked)
If the toolbar still does not show up, or you require further assistance, contact
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How do I move the toolbar around?
1. Open the View/Toolbars menu in your browser
2. De-select (no checkmark) the "Lock the Toolbars" option
3. Click on the right-most handle of any toolbar to move it to a new line or resize it
Note that toolbars can overlap, thus leaving as much space to view the actual web page as possible.
A common IE setup is to overlap the menu, standard buttons, and address bars on the same line, and to place enLighter on the second line.
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How do I print out the highlights and notes I made on a page?
If you are experiencing problems viewing the highlights and/or footnotes on your printouts, it is most likely due to your browser print background settings.
You need to turn on the "Print backgrounds and images" option on your IE
browser
Steps to turn on the "Print backgrounds and images" browser option:
- Click on the tools menu on your IE browser
- Click on the Internet Options items from the tools drop down
menu
- Click on the Advanced tab of the Internet Options dialog and make sure the "Print background and images" option is selected (see
below)
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How do I turn on JavaScript in my browser?
Steps to turn on JavaScript in an IE browser:
- Click on the tools menu on your IE browser
- Click on the Internet Options items from the tools drop down
menu
- Click on the Security tab of the Internet Options
dialog
- Click on the button marked "Custom Level..."
- Make sure the "Active scripting" option is Enabled (see
below)
Note: Setting this feature on will not compromise the security of your system.
Active scripts have no access to your system and therefore cannot produce any security problems.
This setting is on by default as it is not considered to be a security issue (e.g. all online banking system require this feature to be
on)
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Can I use the Yahoo toolbar along with enLighter?
The enLighter toolbars work with all other toolbars.
It has been reported that having the Yahoo toolbar installed prior to installing other toolbars like enLighter occasionally creates some non-critical problems on some systems.
If this sounds familiar to you, follow the steps below for a simple resolution:
- Uninstall the Yahoo toolbar
- Reboot your PC
- Re-install the enLighter toolbar
- Re-install the Yahoo toolbar
If you continue to experience problems, or require further assistance, contact
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How do I upgrade an enLighter product to a new version?
If you want to be informed of product upgrades and releases, join our
.
Our mailing list will not send you marketing information, only information related to enLighter releases and associated features.
Just re-install the newer version overtop (i.e. the same directory) the old one.
Your data and registration information will be left intact.
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I messed up a page. Does enLighter have an undo feature?
Currently there are no undo operations.
That is, once you have performed a highlight, note or snapshot, it is fixed in your repository.
You will always be able to edit and/or delete markup to manually undo the mistakes that you made.
enLighter has plenty of built in safety valves to try to avoid messing up a page.
For example, enLighter prompts you for approval in cases where the action you are about to make will create non-reversible outcomes - as in the case of taking a snapshot with the toolbar off and inadvertently erasing all your mark-up.
We are working on adding new features to enLighter and are considering an undo feature.
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Do I have a limit on the number of pages I can highlight?
Our free trial version used to have a limit, but now you can add as many
notes and highlights as you would like.
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Is there a corporate version of the enLighter tool?
Yes. The corporate product is built to work with groups of users in a highly secure environment.
Your enterprise could choose to host their own servers, or sign-up to use our ASP facilities.
Check out the area for additional details.
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Why is my highlight sometimes not being applied?
When a problem with the original source is detected, or a page has hidden scripts preventing highlights, the highlight function may not work properly. Sometimes taking a snapshot of the page first, then trying to highlight will overcome the page's corruption and allow you to annotate it.
Regardless, you can still snapshot and search on that page, just without any additions.
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Why does my toolbar turn off on its own and not let me turn it back on?
Sometimes the page has errors in it that would corrupt any highlights and notes you may try to add. The toolbar's response to this is to not turn on at all, trying to avoid messy problems.
You should be able to take snapshots, though, so give that a try.
Once you leave the problematic page, you can turn enLighter on again.
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Why does my toolbar turn off sometimes when I open a new browser?
There is an option to always have the toolbar off when a browser opens, but you may sometimes see this happen even when you do not have that option selected.
When you launch a new browser, the toolbar will only activate once all the browser's document management functions have completed.
Some version of IE do not send the message that these operations are done.
You may need to turn the toolbar on yourself after the page fully downloads.
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How do I un-install enLighter products?
Click on the "Uninstall enLighter " shortcut from the "enLighter" group on your computer's start-programs menu (see below).
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